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Nadia Petrov, 4OVER4 customer education voice (illustration)
Nadia Petrov Customer Education Lead at 4OVER4.COM

Nadia is our customer education voice, built from the knowledge of our production team, with over 20 years in printing.

Question

Why am I seeing duplicate charges on my payment account?

Answer

Two identical charges appearing close together are almost always a temporary authorization hold followed by the actual charge, not two real payments.

  • Your bank may display both amounts before it reconciles them, often overnight.
  • The pending hold typically drops off on its own within a day.
  • If a duplicate charge is still there after 24 hours, contact 4OVER4 support.
  • Support can confirm that only one charge was actually processed on the order.

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