Emma Davis Print Production Specialist at 4OVER4.COM
Emma is our prepress and print production voice, built from the knowledge of our production team, with over 20 years in printing.
Question
What should I do if my order printed on the wrong color or material?
Answer
If your order printed on the wrong color stock or the wrong material, contact customer support immediately so we can compare the result against your order and correct it.
| Resolution option | What it means |
|---|---|
| No-charge reprint | We reprint on the correct color or material at no cost |
| Discount on the current order | You keep the incorrect pieces at a reduced price |
Send photos and your order details, and the team will work with you to resolve it quickly with whichever option suits you.
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